Our stylists conduct a thorough consultation with each guest on desired outcome of their service. We as professionals will guide and make recommendations to our guest on how to obtain & achieve their look. Based on our professional observation we will communicate to our guests the process of their desired look and whether that look is obtainable based on condition of hair, color of hair, amount of time allowed for appt. Many factors come into play with each guest’s desires. After consultation and agreement of what was discussed then we will proceed with the service with our guest.
In rare occasion if a guest is not satisfied we will further consider & discuss next steps if any adjustments are needed. Guest must contact salon no more than 1 week after original service to schedule a re-consultation for adjustment of the original service. There are no refunds for services. Inspire takes many steps during original consultation with each guest to achieve the desired look they want to achieve at their time of service.