Effective Date: 4/18/26

Last Updated: 5/12/26

Inspire Hair Studio (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to theinspirehairstudio.com and customers who book services with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, you agree to the practices described in this policy.

1. Information We Collect. Information You Provide Directly

When you contact us through our website or book an appointment, we may collect:

• Your name
• Email address
• Phone number
• Appointment preferences and service history (collected through our booking platform, Zenoti)

B. Information Collected Automatically

When you visit theinspirehairstudio.com, we and our third-party partners automatically collect certain information about your device and browsing activity, including:

• IP address and approximate location
• Browser type and operating system
• Pages visited and time spent on each page
• Referring URLs
• Interactions with our site (clicks, scrolls, form completions)

This information is collected through tools including Google Analytics 4 (GA4) and the Meta Pixel (Facebook Pixel).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage appointment bookings
• To respond to inquiries submitted through our contact form
• To send appointment reminders and service-related communications
• To send marketing emails and SMS messages about promotions, events, and services (with your consent where required)
• To analyze website traffic and improve the user experience
• To deliver relevant advertising on Meta platforms (Facebook and Instagram)
• To maintain the security and performance of our website

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. These include:

• Google Analytics 4: Tracks website usage and visitor behavior. Data is processed by Google LLC. You can opt out by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
• Meta Pixel: Allows us to measure the effectiveness of our advertising on Facebook and Instagram and to deliver targeted ads to users based on their website activity.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third-party service providers who assist us in operating our business:

• Zenoti: Our appointment booking and salon management platform.
• Google LLC: Website analytics via Google Analytics 4.
• Meta Platforms, Inc.: Advertising measurement and delivery via the Meta Pixel.
• Mailchimp (Intuit Inc.): Email marketing platform used to send newsletters and promotional communications.

Each of these providers is contractually obligated to handle your data securely and only for the purposes we specify. We may also disclose your information if required to do so by law or in response to valid legal process.

5. Marketing Communications

If you have provided your email address or phone number, we may send you marketing communications about our services, events, and promotions via email and SMS. You can opt out at any time:

• Email: Click the “Unsubscribe” link in any marketing email.
• SMS: Reply STOP to any text message from us.

Please note that even after opting out of marketing communications, you may still receive transactional messages related to your appointments.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining our business records, and complying with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we may have such information, please contact us using the details below.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the contact form on our website at johnbarrett.com. We will respond to your request within a reasonable timeframe.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us via the contact form on our website:

inspirehairstudio87@gmail.com

Inspire Hair Studio

108 E. 5th St, Arlington, WA 98223

We now offer online booking any time with our online concierge. Booking is subject to cancellation or reschedule if appointment is booked incorrectly. Pricing listed online is a starting price and could result in additional cost based on time and product usage.

Your appointment is very important to Inspire Hair Studio, it is reserved especially for you, We make every effort to remind you of your reservation prior to your scheduled date. We understand that on occasion schedule adjustments are necessary; therefore, we respectfully ask you to inform us if you are unable to keep your reservation at least 48 hours for cancellations.

Please understand that when you forget or cancel your appointment without giving ample notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive our services.

Please note: *less than 48 hrs. notice may result in a charge up to 50% of the reserved service amount.

*Cancellation within 12 hours of your appointment or “no-call no-show” instances will be charged 100% of services booked. Complimentary services such as consultations will be charged a $20 fee for late cancellations or no shows within policy.

Reservations scheduled for 4 hours or longer, we ask for 72 hours notice prior to scheduled time. If you cancel or change your scheduled reservation within 48 hours you will be charged a late-notice cancellation fee of 50% of your scheduled services. Cancellation within 24 hours of your appointment or “no-call no-show” you will be charged 100% of the services booked.

We ask that if you are running late that you call and communicate with guest services how late you will be and also understand that your appointment is subject to reschedule if the service provider cannot perform the scheduled services in the remaining time allotment.

At our sole discretion, we reserve the right to reschedule an appointment or deny service for improper language or to anyone who disrespects our policies, stylists, clients or facilities.

Inspire reserves the right to enforce this policy.

*A 50% of service deposit is required at booking for all services. Deposit amount will be applied & credited to final service cost.

We strive to respect our clients and to be committed to our client’s schedules and needs. By, in turn, respecting our policy we can continue to serve you at our highest standards, making the most of your service & experience with us. Thank you!

Our stylists conduct a thorough consultation with each guest on desired outcome of their service. We as professionals will guide and make recommendations to our guest on how to obtain & achieve their look. Based on our professional observation we will communicate to our guests the process of their desired look and whether that look is obtainable based on condition of hair, color of hair, amount of time allowed for appt. Many factors come into play with each guest’s desires. After consultation and agreement of what was discussed then we will proceed with the service with our guest.

In rare occasion if a guest is not satisfied we will further consider & discuss next steps if any adjustments are needed. Guest must contact salon no more than 1 week after original service to schedule a re-consultation for adjustment of the original service. There are no refunds for services. Inspire takes many steps during original consultation with each guest to achieve the desired look they want to achieve at their time of service.

We guarantee the performance of our styling products. Returns or exchanges will be accepted if guest is not satisfied with product within 10 days of purchase and if product is less than 1/8 used.

Inspire Hair Studio offers gift cards in any amount. Gift cards cannot be transferred, exchanged, resold, or redeemed for cash. Inspire Hair Studio is not responsible for lost or stolen cards or for any unauthorized card use. No cash back.

We require a credit card to secure any reservations. This policy ensures that our reservations and associate’s schedules are fully utilized by minimizing late cancellations or missed appointment costs. Your credit card information is stored fully encrypted in your client profile.

A convenience fee of 1% will be applied to all credit and debit card purchases. For your convenience, customers may avoid this fee by paying with cash.

Debit, Credit and Cash

By booking with us you agree to our policies