Cancellation Policy and Deposits for Color Services
Your appointment is very important to Inspire Hair Studio, it is reserved especially for you, We make every effort to remind you of your reservation prior to your scheduled date. We understand that on occasion schedule adjustments are necessary; therefore, we respectfully ask you to inform us if you are unable to keep your reservation at least 48 hours for cancellations.
Please understand that when you forget or cancel your appointment without giving ample notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive our services.
Please note: *less than 48 hrs. notice may result in a charge up to 50% of the reserved service amount.
*Cancellation within 12 hours of your appointment or “no-call no-show” instances will be charged 100% of services booked. Complimentary services such as consultations will be charged a $20 fee for late cancellations or no shows within policy.
Reservations scheduled for 4 hours or longer, we ask for 72 hours notice prior to scheduled time. If you cancel or change your scheduled reservation within 48 hours you will be charged a late-notice cancellation fee of 50% of your scheduled services. Cancellation within 24 hours of your appointment or “no-call no-show” you will be charged 100% of the services booked.
We ask that if you are running late that you call and communicate with guest services how late you will be and also understand that your appointment is subject to reschedule if the service provider cannot perform the scheduled services in the remaining time allotment.
At our sole discretion, we reserve the right to reschedule an appointment or deny service for improper language or to anyone who disrespects our policies, stylists, clients or facilities.
Inspire reserves the right to enforce this policy.
*A 50% of service deposit is required at booking for all services. Deposit amount will be applied & credited to final service cost.
We strive to respect our clients and to be committed to our client’s schedules and needs. By, in turn, respecting our policy we can continue to serve you at our highest standards, making the most of your service & experience with us. Thank you!